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Delivery

Email Delivery

Send each profile's intelligence reports to an account or Elite workspace audience

Email is the default delivery method for an Information Operations subscription. Y2 renders the generated report as an HTML email and sends it to the subscription owner's current account email.

Configure email for a profile

Delivery preferences belong to a profile subscription. Changing one profile does not change the others.

Open My Profiles

Go to InfoOps → My Profiles.

Open Delivery Preferences

Open the profile card's actions menu, then select Delivery Preferences. You can also find the same controls under Advanced when editing an existing profile.

Select Email Only

Choose Email Only. If a stored subscription has no delivery method, Y2 also treats it as email.

Choose the audience

Keep Individual to send to your account email. Eligible Elite workspaces can select Workspace to include workspace members.

Save preferences

Select Save Preferences. Saving also makes the subscription active.

A new profile must be created before its subscription-level delivery preferences are available. Until then, the default method is email to the individual account.

Verify or change the recipient email

Email delivery uses the email stored on your Y2 account at the time the report is sent.

  1. Open Settings in the app.
  2. Find the Email account section.
  3. Confirm the current verified address.
  4. To change it, enter the new address and complete the emailed one-time-code flow.

After verification, subsequent individual deliveries use the updated address. Y2 does not expose an arbitrary recipient-address field on each profile.

Individual and workspace audiences

AudienceAvailabilityRecipients
IndividualAll plansSubscription owner's current account email
WorkspaceElite workspaces with member supportOwner plus eligible non-suspended members with account emails

The workspace audience is bounded by the workspace's member entitlement. A missing email on a member record prevents delivery to that member.

Workspace delivery can expose the complete report to other members. Confirm the profile topic, report content, and workspace membership before enabling it.

Email contents

The current report template can include:

Report context

Profile name, topic, generated report body, and available intelligence sections.

Sources

Sanitized citations from the report or a source-link section when separate citations are not already present.

Audio link

A link to the in-app report page when audio narration exists. Audio is not attached.

Branding

Assigned logo, colors, terminology, and before/after static content when configured.

The email subject is the profile name. The preview text uses the configured branding prefix plus that name. Report and branding HTML are sanitized before rendering.

See Branding Templates for the fields that can change email appearance and copy.

Combine delivery channels

The stored delivery method is one of four values:

Prop

Type

There is currently no combined Email + Webhook option. Select Webhook only when the endpoint should replace the email channel for that subscription.

Delivery timing and history

Y2 attempts delivery after report generation reaches the delivery stage. Generation duration, queueing, retries, and the email provider affect arrival time; there is no fixed five-minute delivery guarantee.

Open InfoOps → History to inspect the recorded date, profile, status, method, and delivery details. A successful send request means Y2 queued or sent the message through its email provider; the recipient's provider can still filter, defer, bounce, or reject it.

Troubleshoot missing email

Next steps