Public vulnerability disclosure

CVE-2026-119213

Fluent Support <= 2.4.7 — Unauthenticated Limited Modification of Linked Customer Profile Fields via Fluent Forms Feed

publishedCWE-639

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.

Technical severity3.7 lowCVSS 3.1 · CNA: Wordfence
Published2026-11-07Source updated 2026-11-07
Collected2026-11-071 attributed source

Fixes and workarounds

No remediation reported in collected sources.

Missing remediation information is not evidence that no patch exists.

Affected products and versions

Affected products, source version ranges and reporting authorities
ProductVersionsAuthority
Fluent Support – Helpdesk & Customer Support Ticket System
wpmanageninja
≥ 0; ≤ 2.4.7 (affected, semver)
Other versions: unaffected
CNA: Wordfence

Version ranges are source assertions. Check the vendor advisory and your installed configuration before determining exposure.

CVSS assessments

CVSS scores, vectors and reporting authorities
Version / scoreVectorAuthority
3.1 / 3.7
low
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:NCNA: Wordfence

Exploit evidence

No exploit evidence in collected sources. This is not proof of no exploitation.

References

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