# CVE-2026-119213: Fluent Support <= 2.4.7 — Unauthenticated Limited Modification of Linked Customer Profile Fields via Fluent Forms Feed

Status: published. Published: 2026-11-07. Updated: 2026-11-07.

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.

## Remediation

No remediation reported in collected sources

## Affected products and versions

- wpmanageninja / Fluent Support – Helpdesk & Customer Support Ticket System: ≥ 0; ≤ 2.4.7 (affected, semver). Source: CNA: Wordfence

## Severity and prioritization

- CVSS 3.1: 3.7 (low); CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N; source: CNA: Wordfence

- CISA KEV: No listing in collected sources

- EPSS: Not available

- SSVC: Not available

- Weaknesses: CWE-639

## Exploit evidence

No exploit evidence in collected sources. This is not proof of no exploitation.

## References

- https://www.wordfence.com/threat-intel/vulnerabilities/id/5aea4f76-053d-4ce4-ae8c-7c01d7727718?source=cve (CNA: Wordfence)

- https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/FluentForm/FeedIntegration.php#L358 (CNA: Wordfence)

- https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/FluentForm/FeedIntegration.php#L335 (CNA: Wordfence)

- https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Models/Customer.php#L126 (CNA: Wordfence)

- https://wordpress.org/plugins/fluent-support/ (CNA: Wordfence)

- https://plugins.trac.wordpress.org/changeset/3780020/fluent-support/trunk/app/Services/Integrations/FluentForm/FeedIntegration.php (CNA: Wordfence)

## Provenance

- CNA: Wordfence: https://www.cve.org/CVERecord?id=CVE-2026-119213; retrieved 2026-11-07; source updated 2026-11-07

Revision: 586ed81511c2ebe4ad95f8176158724da8457a4c794add7b7aef3ef157464a48

Canonical: https://y2.dev/cve/CVE-2026-119213

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