CVE-2026-119077
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.9 - Unauthenticated PHP Object Injection to Remote Code Execution via 'form' Parameter
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to PHP Object Injection in all versions up to, and including, 3.3.9 via the 'form (specifically the attacker-controlled ticket_label field inside the url-encoded form string)' parameter parameter. This is due to missing server-side authentication and the absence of a class allowlist on deserialization, with the only guard being a nonce publicly emitted on any page carrying the [wsdesk_support] shortcode. This makes it possible for unauthenticated attackers to execute code on the server. A successful exploit requires a single anonymous GET to any public page carrying the [wsdesk_support] shortcode to harvest the publicly emitted wsdesk_nonce value, after which a single unauthenticated POST completes the attack.
Fixes and workarounds
No remediation reported in collected sources.
Missing remediation information is not evidence that no patch exists.
Affected products and versions
| Product | Versions | Authority |
|---|---|---|
| ELEX WordPress HelpDesk & Customer Ticketing System elextensions |
≥ 0; ≤ 3.3.9 (affected, semver)
Other versions: unaffected |
CNA: Wordfence |
Version ranges are source assertions. Check the vendor advisory and your installed configuration before determining exposure.
CVSS assessments
| Version / score | Vector | Authority |
|---|---|---|
| 3.1 / 9.8 critical |
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H | CNA: Wordfence |
| 3.1 / 9.8 critical |
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H | NVD: [email protected] |
Exploit evidence
No exploit evidence in collected sources. This is not proof of no exploitation.
References
- https://www.wordfence.com/threat-intel/vulnerabilities/id/f14b07ce-8893-4f8c-a501-5da6ec5a3b8f?source=cveCNA: Wordfence
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L822CNA: Wordfence
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L156CNA: Wordfence
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L265CNA: Wordfence
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L627CNA: Wordfence
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions.php#L946CNA: Wordfence
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/vendor/guzzlehttp/guzzle/src/Cookie/FileCookieJar.php#L45CNA: Wordfence
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-init-handler.php#L529CNA: Wordfence
- https://plugins.trac.wordpress.org/changeset/3797458/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-public-functions.phpCNA: Wordfence
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L156[email protected]
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L265[email protected]
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions.php#L946[email protected]
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-init-handler.php#L529[email protected]
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L627[email protected]
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L822[email protected]
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/vendor/guzzlehttp/guzzle/src/Cookie/FileCookieJar.php#L45[email protected]
- https://plugins.trac.wordpress.org/changeset/3797458/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-public-functions.php[email protected]
- https://www.wordfence.com/threat-intel/vulnerabilities/id/f14b07ce-8893-4f8c-a501-5da6ec5a3b8f?source=cve[email protected]
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