# CVE-2026-119077: ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.9 - Unauthenticated PHP Object Injection to Remote Code Execution via 'form' Parameter

Status: published. Published: 2026-11-13. Updated: 2026-11-13.

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to PHP Object Injection in all versions up to, and including, 3.3.9 via the 'form (specifically the attacker-controlled ticket_label field inside the url-encoded form string)' parameter parameter. This is due to missing server-side authentication and the absence of a class allowlist on deserialization, with the only guard being a nonce publicly emitted on any page carrying the [wsdesk_support] shortcode. This makes it possible for unauthenticated attackers to execute code on the server. A successful exploit requires a single anonymous GET to any public page carrying the [wsdesk_support] shortcode to harvest the publicly emitted wsdesk_nonce value, after which a single unauthenticated POST completes the attack.

## Remediation

No remediation reported in collected sources

## Affected products and versions

- elextensions / ELEX WordPress HelpDesk & Customer Ticketing System: ≥ 0; ≤ 3.3.9 (affected, semver). Source: CNA: Wordfence

## Severity and prioritization

- CVSS 3.1: 9.8 (critical); CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H; source: CNA: Wordfence

- CVSS 3.1: 9.8 (critical); CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H; source: NVD: security@wordfence.com

- CISA KEV: No listing in collected sources

- EPSS: 1.34% as of 2026-11-13; percentile 71.71%

- SSVC: exploitation none; automatable yes; technical impact total; source ADP: CISA-ADP

- Weaknesses: CWE-502

## Exploit evidence

No exploit evidence in collected sources. This is not proof of no exploitation.

## References

- https://www.wordfence.com/threat-intel/vulnerabilities/id/f14b07ce-8893-4f8c-a501-5da6ec5a3b8f?source=cve (CNA: Wordfence)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L822 (CNA: Wordfence)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L156 (CNA: Wordfence)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L265 (CNA: Wordfence)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L627 (CNA: Wordfence)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions.php#L946 (CNA: Wordfence)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/vendor/guzzlehttp/guzzle/src/Cookie/FileCookieJar.php#L45 (CNA: Wordfence)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-init-handler.php#L529 (CNA: Wordfence)

- https://plugins.trac.wordpress.org/changeset/3797458/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-public-functions.php (CNA: Wordfence)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L156 (security@wordfence.com)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L265 (security@wordfence.com)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions.php#L946 (security@wordfence.com)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-init-handler.php#L529 (security@wordfence.com)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L627 (security@wordfence.com)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L822 (security@wordfence.com)

- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/vendor/guzzlehttp/guzzle/src/Cookie/FileCookieJar.php#L45 (security@wordfence.com)

- https://plugins.trac.wordpress.org/changeset/3797458/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-public-functions.php (security@wordfence.com)

- https://www.wordfence.com/threat-intel/vulnerabilities/id/f14b07ce-8893-4f8c-a501-5da6ec5a3b8f?source=cve (security@wordfence.com)

## Provenance

- CNA: Wordfence: https://www.cve.org/CVERecord?id=CVE-2026-119077; retrieved 2026-11-13; source updated 2026-11-13

- NVD: https://nvd.nist.gov/vuln/detail/CVE-2026-119077; retrieved 2026-11-14; source updated 2026-11-13

- FIRST EPSS: https://api.first.org/data/v1/epss?cve=CVE-2026-119077; retrieved 2026-11-13; source updated Not reported

Revision: cbd0f3e10a8f671140debcdf077c0c17b2c0e80a1b096cf36563cedb9aaa5635

Canonical: https://y2.dev/cve/CVE-2026-119077

## Agent and API access

Public CVE pages, Markdown, and JSON are free to read without an account or API key.

- Public catalog: https://y2.dev/cve/index.json. Follow nextCursor with the same search, filters, sort, and limit (1–100). A null cursor marks the end.

- WebMCP: search_cve_disclosures, get_cve_disclosure, get_cve_page_markdown, get_y2_cve_access. Available in compatible browsers.

- Cyber API: https://api.y2.dev/api/v2/cyber/cves and https://api.y2.dev/api/v2/cyber/cves/{cveId}.

- Y2 Pro or Elite: create a workspace API key with the intel:cyber scope and send Authorization: Bearer <Y2_API_KEY>. Setup: https://y2.dev/docs/api/create-key.

- x402: Pay per request without an account or API key. Omit Authorization, read the HTTP 402 PAYMENT-REQUIRED challenge, validate its current requirements, and retry with PAYMENT-SIGNATURE through an authorized payment client. These browser tools never make payments. Guide: https://y2.dev/docs/api/x402.

- OpenAPI: https://y2.dev/api/openapi.yaml. Agent access metadata: https://y2.dev/cve/agent.json.

Collected public records only. Check source status for coverage and freshness.