Public vulnerability disclosure

CVE-2026-85743

FreeScout: Server-side request forgery via incomplete outbound host validation and unguarded download sinks

publishedCWE-918

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230.

Technical severity8.2 highCVSS 3.1 · CNA: GitHub_M
Published2026-11-06Source updated 2026-11-11
Collected2026-11-114 attributed sources

Fixes and workarounds

Fix

freescout-help-desk/freescout (composer): GitHub reports patched versions 1.8.230. Check the advisory for the affected release branch.

Source: GitHub GHSA-6w8v-qp43-vg2h

Affected products and versions

Affected products, source version ranges and reporting authorities
ProductVersionsAuthority
freescout
freescout-help-desk
< 1.8.230 (affected) CNA: GitHub_M
freescout-help-desk/freescout

freescout-help-desk/freescout
composer
<1.8.230 (affected, GitHub advisory range) GitHub GHSA-6w8v-qp43-vg2h

Version ranges are source assertions. Check the vendor advisory and your installed configuration before determining exposure.

CVSS assessments

CVSS scores, vectors and reporting authorities
Version / scoreVectorAuthority
3.1 / 8.2
high
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:L/A:LCNA: GitHub_M
3.1 / 8.2
high
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:L/A:LNVD: [email protected]

Exploit evidence

References

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