Public vulnerability disclosure

CVE-2026-62850

FreeScout: Administrative tools.php endpoint is accessible to low-privileged users, enabling filesystem enumeration and unthrottled brute-force of application secrets

publishedCWE-287CWE-307CWE-538

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing attempts against application secrets. This issue is fixed in version 1.8.225.

Technical severity5.3 mediumCVSS 3.1 · CNA: GitHub_M
Published2026-11-06Source updated 2026-11-11
Collected2026-11-114 attributed sources

Fixes and workarounds

Fix

freescout-help-desk/freescout: GitHub reports patched versions 1.8.225. Check the advisory for the affected release branch.

Source: GitHub GHSA-w2p9-3666-vw9j

Affected products and versions

Affected products, source version ranges and reporting authorities
ProductVersionsAuthority
freescout
freescout-help-desk
< 1.8.225 (affected) CNA: GitHub_M
freescout-help-desk/freescout

freescout-help-desk/freescout
<1.8.225 (affected, GitHub advisory range) GitHub GHSA-w2p9-3666-vw9j

Version ranges are source assertions. Check the vendor advisory and your installed configuration before determining exposure.

CVSS assessments

CVSS scores, vectors and reporting authorities
Version / scoreVectorAuthority
3.1 / 5.3
medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:NCNA: GitHub_M
3.1 / 5.3
medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:NNVD: [email protected]

Exploit evidence

References

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