{"affected":[{"defaultStatus":"unaffected","product":"faveo-helpdesk","source":"CNA: VulnCheck","vendor":"faveosuite","versions":[{"lessThanOrEqual":"2.0.3","status":"affected","version":"0","versionType":"custom"}]}],"cveId":"CVE-2026-125387","cwes":["CWE-639"],"description":"Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects.","epss":null,"exploits":[],"kev":null,"metrics":[{"score":5.3,"severity":"medium","source":"CNA: VulnCheck","vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N","version":"4.0"},{"score":5.4,"severity":"medium","source":"CNA: VulnCheck","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N","version":"3.1"}],"modifiedAt":1794266873816,"publishedAt":1794266873816,"references":[{"source":"CNA: VulnCheck","tags":["issue-tracking"],"url":"https://github.com/faveosuite/faveo-helpdesk/issues/8368"},{"source":"CNA: VulnCheck","tags":["product"],"url":"https://github.com/faveosuite/faveo-helpdesk"},{"source":"CNA: VulnCheck","tags":["technical-description"],"url":"https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2230-L2300"},{"source":"CNA: VulnCheck","tags":["patch"],"url":"https://github.com/faveosuite/faveo-helpdesk/commit/487a2c33912d701fc04bdb857775fea122ce20d1"},{"source":"CNA: VulnCheck","tags":["patch"],"url":"https://github.com/faveosuite/faveo-helpdesk/commit/70faee621b5c3c88a34e79ad2eb1f0be17e63078"},{"source":"CNA: VulnCheck","tags":["third-party-advisory"],"url":"https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-tampering-via-ticketcontroller"}],"remediation":[{"kind":"fix","source":"CNA: VulnCheck","text":"The reporting source identifies this reference as a patch. Check the advisory for affected versions and supported release branches.","url":"https://github.com/faveosuite/faveo-helpdesk/commit/487a2c33912d701fc04bdb857775fea122ce20d1"},{"kind":"fix","source":"CNA: VulnCheck","text":"The reporting source identifies this reference as a patch. Check the advisory for affected versions and supported release branches.","url":"https://github.com/faveosuite/faveo-helpdesk/commit/70faee621b5c3c88a34e79ad2eb1f0be17e63078"}],"revision":"936f70913e6f62aa9bce7a59f72a5d451850b9d0898f8f443cfc3b47f8617d8c","sources":[{"modifiedAt":1794266873816,"name":"CNA: VulnCheck","retrievedAt":1794269352522,"url":"https://www.cve.org/CVERecord?id=CVE-2026-125387"}],"ssvc":null,"status":"published","title":"Faveo Helpdesk through 2.0.3 Cross-Department Ticket Tampering via TicketController","updatedAt":1794269352522}