{"affected":[{"defaultStatus":"unaffected","ecosystem":"github","packageName":"faveosuite/faveo-helpdesk","product":"faveo-helpdesk","source":"CNA: VulnCheck","vendor":"faveosuite","versions":[{"lessThanOrEqual":"2.0.3","status":"affected","version":"0","versionType":"custom"}]}],"cveId":"CVE-2026-124025","cwes":["CWE-639"],"description":"Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print and the pdfThread endpoint that fails to verify ticket department or assignment. Authenticated agents can request arbitrary ticket ids via GET /ticket/print/{id} to render PDFs of other departments' tickets, including full conversation threads.","epss":{"date":"2026-11-10","percentile":0.20327,"score":0.00277},"exploits":[],"kev":null,"metrics":[{"score":5.3,"severity":"medium","source":"CNA: VulnCheck","vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N","version":"4.0"},{"score":4.3,"severity":"medium","source":"CNA: VulnCheck","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","version":"3.1"},{"score":5.3,"severity":"medium","source":"NVD: disclosure@vulncheck.com","vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","version":"4.0"},{"score":4.3,"severity":"medium","source":"NVD: disclosure@vulncheck.com","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","version":"3.1"}],"modifiedAt":1794367340366,"publishedAt":1793992483649,"references":[{"source":"CNA: VulnCheck","tags":["issue-tracking"],"url":"https://github.com/faveosuite/faveo-helpdesk/issues/8369"},{"source":"CNA: VulnCheck","tags":["product"],"url":"https://github.com/faveosuite/faveo-helpdesk"},{"source":"CNA: VulnCheck","tags":["patch"],"url":"https://github.com/faveosuite/faveo-helpdesk/commit/408076c7fa921133920decceec306b194affdcee"},{"source":"CNA: VulnCheck","tags":["release-notes"],"url":"https://github.com/faveosuite/faveo-helpdesk/releases/tag/v2.0.4.RC.1"},{"source":"CNA: VulnCheck","tags":["technical-description"],"url":"https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L490"},{"source":"CNA: VulnCheck","tags":["third-party-advisory"],"url":"https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-disclosure-via-ticket-print"},{"source":"disclosure@vulncheck.com","tags":[],"url":"https://github.com/faveosuite/faveo-helpdesk"},{"source":"disclosure@vulncheck.com","tags":[],"url":"https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L490"},{"source":"disclosure@vulncheck.com","tags":[],"url":"https://github.com/faveosuite/faveo-helpdesk/commit/408076c7fa921133920decceec306b194affdcee"},{"source":"disclosure@vulncheck.com","tags":[],"url":"https://github.com/faveosuite/faveo-helpdesk/issues/8369"},{"source":"disclosure@vulncheck.com","tags":[],"url":"https://github.com/faveosuite/faveo-helpdesk/releases/tag/v2.0.4.RC.1"},{"source":"disclosure@vulncheck.com","tags":[],"url":"https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-disclosure-via-ticket-print"}],"remediation":[{"kind":"fix","source":"CNA: VulnCheck","text":"The reporting source identifies this reference as a patch. Check the advisory for affected versions and supported release branches.","url":"https://github.com/faveosuite/faveo-helpdesk/commit/408076c7fa921133920decceec306b194affdcee"}],"revision":"53cac789b9a943e8d4e8eeec4c1d0f79383be31603bd4cab0f5e6017821d468c","sources":[{"modifiedAt":1794367340366,"name":"CNA: VulnCheck","retrievedAt":1794370126193,"url":"https://www.cve.org/CVERecord?id=CVE-2026-124025"},{"modifiedAt":1793996240787,"name":"NVD","retrievedAt":1794011238971,"url":"https://nvd.nist.gov/vuln/detail/CVE-2026-124025"},{"modifiedAt":null,"name":"FIRST EPSS","retrievedAt":1794370160395,"url":"https://api.first.org/data/v1/epss?cve=CVE-2026-124025"}],"ssvc":{"assessedAt":1794367330637,"automatable":"no","exploitation":"none","source":"ADP: CISA-ADP","technicalImpact":"partial"},"status":"published","title":"Faveo Helpdesk through 2.0.3 Cross-Department Ticket Disclosure via /ticket/print","updatedAt":1794370160395}