{"affected":[{"defaultStatus":"unaffected","product":"JS Help Desk – AI-Powered Support & Ticketing System","source":"CNA: Wordfence","vendor":"rabilal","versions":[{"lessThanOrEqual":"5.0.2","status":"affected","version":"0","versionType":"semver"}]}],"cveId":"CVE-2026-118046","cwes":["CWE-79"],"description":"The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.","epss":null,"exploits":[],"kev":null,"metrics":[{"score":6.4,"severity":"medium","source":"CNA: Wordfence","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","version":"3.1"}],"modifiedAt":1794018551914,"publishedAt":1794018551914,"references":[{"source":"CNA: Wordfence","tags":[],"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/17f4961c-394b-46dc-b228-14ce81c92009?source=cve"},{"source":"CNA: Wordfence","tags":[],"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/tpls/admin_ticketdetail.php#L2160"},{"source":"CNA: Wordfence","tags":[],"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/includes/js/venobox.js#L716"},{"source":"CNA: Wordfence","tags":[],"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/model.php#L1538"},{"source":"CNA: Wordfence","tags":[],"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/jssupportticket/model.php#L1650"},{"source":"CNA: Wordfence","tags":[],"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/controller.php#L274"},{"source":"CNA: Wordfence","tags":[],"url":"https://downloads.wordpress.org/plugin/js-support-ticket.5.0.3.zip"}],"remediation":[],"revision":"a2676adf4f615ca2f12bcbdd4e6546f027d0306381caee8c5e112474ae43cb97","sources":[{"modifiedAt":1794018551914,"name":"CNA: Wordfence","retrievedAt":1794020907788,"url":"https://www.cve.org/CVERecord?id=CVE-2026-118046"}],"ssvc":null,"status":"published","title":"JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title","updatedAt":1794020907788}